Terms & Policies

Introduction

At ChatMan, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our AI-powered chat and document management platform.

Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and authentication credentials
• Usage Data: Conversation history, document uploads, and interaction patterns
• Technical Data: IP address, browser type, device information, and cookies
• Payment Information: Billing details for subscription services (processed securely through third-party providers)

How We Use Your Information

We use collected information to provide and improve our services, personalize your experience, process transactions, communicate updates, and ensure platform security. We do not use your data for secondary purposes such as AI model training or other derivative applications.

Data Protection

We implement industry-standard security measures including encryption, secure data storage, regular security audits, and access controls to protect your information from unauthorized access, disclosure, or misuse.

Security Measures

ChatMan employs comprehensive security protocols to protect your data at every level. We use advanced encryption, regular security audits, and comply with international security standards.

Encryption

All data transmissions are encrypted using TLS 1.3 protocol. Data at rest is encrypted using AES-256 encryption standards, ensuring your information remains secure both in transit and storage.

Access Control

We implement strict access controls and multi-factor authentication to ensure only authorized personnel can access sensitive systems. All access is logged and monitored for security purposes.

What Are Cookies

Cookies are small text files stored on your device that help us provide and improve our services. We use cookies to maintain your session, remember your preferences, and analyze how you use our platform.

Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality and security
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use our platform to improve services

Managing Cookies

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect platform functionality and your user experience.